Sunday, September 2, 2012

Communication Excellence

“The way we communicate with others and with ourselves ultimately determines the quality of our lives.” - Anthony Robbins

Communication skills are essential for self leadership and to influence others. Poor communication causes pain, conflict, loss of relationships, productivity and profit.
Communication means to create 'shared meaning and understanding' and yet most people define communication as 'getting your point across'.
Communication should be easy, but even when we all speak the same language and are from the same culture - misunderstanding and confusion occurs. In today's global world with people from different cultures with different first languages all working together the problem has been amplified. It is therefore essential that every company has an effective communication skills training program because communicating effectively takes real skill.
Read our Blog on Winning the Communication Game or listen to a podcast on Communication Skills.

Communication Skills Training

Communication Excellence is a communication skills training that equips participants with the mindset and techniques to create shared meaning and understanding in the workplace as well as teaching how to 'get your point across.'
Communication Excellence is an effective foundational program for all employees and especially supervisors, sales people, customer service and those who work in teams. Effective communication skills can overcome 'silo mentality' or 'them and us' thinking.
Participants learn the NLP communication model that starts with the premise that people respond not to reality but to their internal mental map of reality. With this realisation we learn to listen more effectively, prepare and deliver our communication more precisely and ask effective questions to check for understanding.